Sitting outside of the glass paned doors of the Embassy of Brazil in Thailand, my pursuit of a Brazilian Visa started simple enough. I arrived at the office door half an hour before office hours, so I just simply sat outside, patiently waiting, while reading the latest novel in my bag. About ten minutes before nine, a lady showed up, unlocked the door, and offered me to sit on the couch inside, while I waited for the office to officially open. I smiled and thanked her, and she smiled back. After another fifteen minutes, she appeared at the window counter and asked me to come forward. I stepped up, said good morning, and told her that I would like to process an application for a visa to Brazil. She smiled, and said sure, than asked to see my passport. When I took my passport out of my bag, it was if day instantly turned into night, and she said: Oh, you are from the United States. I replied: yes. She than, said: you need to return with three passport photos, roundtrip tickets, bank statements for the last six months showing that you can financially support yourself, names and places that you will stay during your visit, contact information, these applications filled out, and payment of 5000 bahts. Than she slid the applications to me, and the smile from five minutes ago, was instantly gone. Confused, I looked over both sides of both applications, and saw no mention of the list of requested materials. I told her that I had researched the requirements on-line and saw no requirement for financial documents, and it may be an issue as I have been on the road for six months now. She replied: you need to provide these documents, it’s a case of reciprocity, as that is what the United States require of Brazilian citizens. I tried to ration, that I know that entering the US is tough, but I am not familiar with the requirements, but can sympathizes as I am immigrant myself, in any event, I am willing to provide the documents, but would only like to see a list where the requested materials are in writing. She cut back: the US gives us no list, we give no list, return when you have the materials. At this point, I was annoyed, and asked her, why the sudden change in attitude, we had started off so friendly, but as soon as she saw my passport, she became harsh and mean. This obviously did not please her, as she just frowned and said that, she is treating me no different than how the US treats others, namely Brazilians. Knowing that this conversation was going no where, and that we would not affect any international diplomacy, I just pleaded with her, that I wanted her to repeat the list, so that I can write it down, and explain to her that I have been on the road, out of the country for over six months and attaining some of the requested materials may be problematic, additionally, I wanted to travel throughout Brazil without a set itinerary, so a confirmation/booking for every night was not possible, and that I hoped to leave Brazil via overlandto a neighboring country. I than asked her to review my passport for proof, that my story was legit, and told her that what our government requires of each other is beyond both our control, but as a traveler, I could understand the frustration of others, desiring to visit the US. She than, unhappily, flipped through my passport, and told me to provide what I can, and she will process the application, when I return, but the payment was non-refundable. Not knowing what that meant and her tone, I asked her if after submission, would it be easy to determine the feasibility of me getting approval for the visa. She said, that she could probably respond instantly, but I would still have to wait at least 5 business days for the processing. I told her that I was going to another country today, but would be back in a couple weeks, when I could be without my passport for that length of period. She than notified me that there was numerous days the Embassy would be closed, between both national holidays of Brazil and Thailand, and with Christmas and New Years coming up. As I started to leave, I thanked her, but being the hard head that I am, I told her, that I still didn’t understand why the instant attitude change, as we were both smiles when she opened the door, and than poof, it was as if I did something bad. She just gave me a dirty look, and said people from the US are all the same, they think they rule everything. Speechless, I walked out.
Over a month later, I arrived back to the office in the afternoon, to submit my completed application and requested materials, at least what I could get. As I entered there was a line for the counter, so I asked the receptionist, if she could get me a clean copy of the applications, so I can fill out while I waited, as mine was tattered from sitting in my bag for the last month. She just looked at me, nodded no, and went back reading her book. I tried asking again, but she just ignored me. Confused, I said something smartass, like: must be a good book. Than another lady came out, and gave someone a package, so I tried to ask her the same request, to which she responded: you must wait like everyone else, I told her that I was just trying to save time, as the application was not as neat and clean as I would like, she just said: wait, and closed the door.
After about fifteen minutes, I was up, and the lady I spoke to a month ago walked away, and into the back, as I approached the counter. After waiting a minute or two, with no one behind the counter, the lady who refused my request for a new application appeared. I told her that I was hear to submit my application, and wanted her to review before I went across the street to deposit my fee into their bank account. She looked at me, and said that my application forms needed to be re-written, as any crease was not acceptable, to which I said, but I tried requesting one, but no one would help me. This initiated a tirade, in which she said, all Americans are the same, you think you can just show up, and we will bend over backwards for you, well we do to you what your country does to us, and our citizens. Shocked, I told her, I don’t know where this is coming from, but I am just trying to go to Brazil, as I am going to appreciate their country and culture, and can’t speak about any pass actions of any Americans. She said, you are just the same, I spoke with the other lady who you dealt with last month, and the receptionist, they both said that you are a trouble maker. Flabbergasted, I told her, I can’t talk to them to explain our conversation, but I approached the counter polite, and with the requested materials, and I would challenge her to say otherwise, and to point to any example that she personally witnessed where I was not polite. She, than accused me of verbally assaulting her co-worker, and said that she had the right to deny my application on the spot, and that any denial would be recorded and that I would not be able to re-submit any application for five years. Than she grabbed my paper work and jumped on the computer, and she said as she typed: I am going to deny your application right now. Shocked and not knowing what to do, I yelled at her demanding to see her supervisor, as I did not know what was going on, I repeated that I had done nothing wrong, only followed their directions, but questioned some of their policies, which I had a right to do, based on the personal financial information they were requesting. I told her, if she denied me, I would sit in this office until her supervisor met with me. She responded that her supervisor was not present, and that she was in charge. I yelled, I will not leave until her supervisor returned, I would not leave until I had a fair chance to speak to someone rational, I will not leave. I than pleaded again, I don’t know why I am being unfairly treated, she could go back to the previous lady and asked about our conversation, I was not demeaning or rude, I just simply questioned the required materials, I again challenged her to recount our interaction up to that point, and how I was nothing but polite from the beginning and tried to be helpful by asking for a new application, to help speed the process. She than came up to the window and ranted about a story, where she denied an American his visa request on the spot, with the full support of her supervisor, as the person was rude, arrogant, and thought he was above the rules. I told her, that I don’t question the validity of that story, but she can’t possibly hold every American accountable for the action of one, and I would hope that if I have a bad run in with somebody from Brazil, that she wouldn’t want me to think bad about every Brazilian. I than pleaded her to review my passport including my place of birth. I told her, I know that it’s hard to visit the US, as after living there almost all my life, I barely became a citizen only six years ago, but that is not something I control, but its something I can sympathizes as I am a immigrant myself, and to see all the stamps from the last six months, I am visiting all those places, because I want to see, learn and appreciate all the world has to offer, not to show any arrogance or dominance. She than, took all my materials, and went to the back. As I waited, all kinds of thoughts raced through my mind, mainly if they don’t want me to visit, so be it, I will just have to do something about my ticket, and just start in Argentina. Still in disbelief, I just convinced myself, yeah I will just start in Argentina, and go to a nice steak restaurant my first night there, in Buenos Aires, where I don´t need a visa.
After about ten minutes, she reappeared at the window, and spread out my materials. She started by half apologizing, that she may have prompted the unfriendliness, as she was told by the other lady about my previous visit, the minute I walked in the door, so she probably mistreated me with that knowledge. She than rationed it, by saying that I was challenging the system, by accusing them of making up rules, when I requested to see the list and asked to speak with the supervisor. I explained to her, that I was not accusing or assuming anything, and that I was only trying to make a proper submittal, and that if she was in my shoe, and somebody asked for very personal financial documents, she may ask for more information as well. She than told me, that she reviewed all my information with her supervisor, and that considering my circumstances of being on the road for the last six months which they verified by review of the passport, and understanding my desire to travel by overland, they would be willing to make me some allowances. We than reviewed my full application, and she identified what additional information and verification, that she would need before she would accept my application for processing. I than half apologized, by saying that, I hope we could move forward with a clean slate, and that any rudeness or disrespect that they perceived on my part, was unintentional, and that I apologize for any mis-understanding. To which, she apologized for not giving me a fair shake, as she was tainted by the words from her co-worker, and should have started the conversation without any prejudice. As, I collected my materials, I asked her, if I was to return with the materials later that day or tomorrow, was it positive that I would receive a visa approval, as 5000 bahts was a lot of money. She responded: oh by the way, the fees have changed since the beginning of the year, almost all fees have dropped by 25 percent, with the exception of citizens of the US, where your fee increased to 5200 bahts. I responded: it is, what it is, collected my materials and left the Embassy.
As I found a internet cafe, trying to print out the additional information, I entertained the idea of not returning to that Embassy, and just increase my stay in Hong Kong, to process the visa there, but part of me was paranoid in thinking that they made some record of me, on the computer. So, I e-mailed my friend Gui, and told him about my problems at the Embassy, and asked if he could write a brief e-mail, saying that he would somewhat vouch for me, in that he could be contacted and that he could contact me, while I am in Brazil, so that I didn’t have to have a reservation booked for every day/night that I am in Brazil. Gui, responded that Brazilis very bureaucratic, and that government officials don’t like to be questioned and challenged, and the case of reciprocity on visas requests, was well known. He told me to bite my lip, no matter how hard it was, and just to play along, until I got my visa. Gui also wrote me a e-mail, that I printed out and submitted with my application, which said that he could be contacted, if required, as he would remain in constant contact with me, during my stay.
With all the requested materials in place, and more, I returned hat in hand, to submit my application. This time, we started off with the clean start we both needed, and made no mention of my previous two visits. She reviewed the materials and applications, accepted them, and provided me a receipt, and whispered to me that she could try to expedite it, by having it ready in three business days, as the weekend was already in the middle of those days. I told her, that I appreciated her effort, but have already changed all my flights, and was going to head out of town the next few days, and would come pick up my passport when I returned. She than gave me her extension to her direct line, and told me to call her, if I wanted a status update on the visa. I thanked her, for her assistance and left, crossing my fingers that we had truly made up from our explosion the day before.
When I returned over a week later, I brought some pastries, hoping to celebrate my visa to Brazil. As I entered, she saw me, and raced to the window counter. Still not knowing what to expect, I held my breathe, as she looked for my passport. When she found it, she flipped through the pages looking for the visa, than she showed it to me. She explained that I had 90 days to use it from the date of issuance, than I would have 90 days to stay in Brazil. She than whispered to me, that if I wish to get another visa to Brazil, I should do it at home, and request it for 5 years, as that was very do-able. I than thanked her, and showed her the pastry gifts that I brought. She initially refused, but I told her that I wanted her to share the pastries with her co-workers and that, I wanted to do it, considering the bad foot we started with. Finally she accepted, and I left the Embassy with one more visa in my passport.

